Contact Us
Submissions are monitored 8:00am - 5:00pm Monday through Friday, excluding holidays.
For balance inquiries, please use Federal Capital Uniononline banking or your mobile app; we cannot give account information via this contact form.
For lost or stolen debit cardsdo not use this form to report a lost or stolen debit card.
For branch locations and contact information, please visit our Branches page.
Visit our Frequently Asked Questions
Security Advisory
This email address is NOT secure. DO NOT send sensitive personal or financial information such as account numbers, SSN, or PIN numbers using this email. Please log into Online Banking and use the secure messaging system to send us a secure email.Federal Capital Union Bank assumes no responsibility for the privacy or security of any information sent over unsecured medium (such as this form or standard email).
Customer Care Center
8:00am–5:00pm, Monday–Thursday
8:00am–5:30pm Friday
- Debit Card support (travel unlock, PIN change, activation, etc.)
- Online banking support (password reset, account unlock, username lookup, etc.)
- Make changes to account(s)–address, email, phone number
- Get current balance or check on cleared items
- Re-order checks
- Transfer funds from one Federal Capital Union Bank account to another CB account
- Put a stop payment on a check
- Check on Bill Payment items
- Mobile Banking assistance (using the app, mobile deposits, etc.)
Street Address:
901 Main Street, Danville Arkansas 72833
Fax:
Lost or Stolen Debit Card (available 24/7):
Telephone Banking (automated line):
Overdraft Protection Services:
E-mail:
General Information and support: (This is for non-secure correspondence) info@fedcapitalunion.com